## FAQ – Frequently Asked Questions
### 1. How do I book a ride?
You can book by calling us at **657-720-7720** or through our website's
**Reservations** page. We recommend booking at least 24 hours in advance.
### 2. Do you offer airport pickups and drop-offs?
Yes! We service all major airports including **LAX,
SNA, LGB, and ONT**. We track your flight and include 45 minutes of free waiting time for arrivals.
### 3. What vehicles do you have in your fleet?
Our fleet includes premium vehicles like the **2025
Cadillac Escalade ESV**, **Mercedes-Benz**, and **Cadillac Lyriq 2025**, suitable for VIP, business, and event
transportation.
### 4. How many passengers can your vehicles hold?
- **Cadillac Escalade:** Up to 6 passengers
-
**Mercedes-Benz:** 2–3 passengers
- **Cadillac Lyriq:** Up to 4 passengers
### 5. Is gratuity included in the fare?
Yes, a standard **20% gratuity** is added to all bookings — no
need to worry about tipping after the ride.
### 6. What is your cancellation policy?
Cancellations made more than 24 hours in advance are fully
refundable. Inside 24 hours, the full fare will be charged.
### 7. Can I make special requests?
Of course! Let us know if you need bottled water, child seats, extra
luggage space, or any special accommodation when you book.
Still have questions?
📞 Call us at **657-720-7720**
📧 Email: **[email protected]**